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Our client, an IT Services and Engineering Solutions company is looking for an IT Service Desk Office to join their team in Prague, Czech Republic. 

Role purpose:

  • Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
  • First-level technical support – calls/tickets/user interaction
  • Provide prompt responses to questions from employees as well as from client’s site
  • Documentation of problems and knowledge database creation
  • Provide hardware migration teams with information and appropriate reports and lists
  • Regular reporting as well as Service Request Management

Requirements:

  • Language skills: fluent English and German is required
  • 2 years' experience wtih IT help desk/ technical support

 

For instant consideration, please contact Kirsty on +44 203 805 1003 and email your CV to kirsty@next-ventures.com

Tags: GBR, Contract Apply now

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