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SAP Change Manager

Start date: Immediate

Location: West Sussex

Duration: 6 months +

Rate: Circa £450 per day

 

PRIMARY PURPOSE OF THE ROLE

To lead the Stakeholder / Comms Management workstream lead for the SAP Implementation Programme.

KEY RESPONSIBILITIES AND TASKS

·         Update the Stakeholder / Comms Management Strategy, approach and plan for the overall SAP Programme

·         Produce the Communications strategy and plan for the overall SAP Programme

·         Clearly identify and develop the stakeholder map

·         Identify and assess the change impacts on roles, jobs, structures, skills etc. to inform the Communications and Training strands of the SAP Programme incl Programme Team members.

·         Document the detailed e-2-e “TO-BE” business processes from the SAP Blueprint / Explore phase in conjunction with the functional SMEs and the systems integrator to standards.

·         Create and maintain appropriate SAP Programme documentation incl: User / Help guides ie: how to’s, FAQ's, quick guides and work instructions etc on the Sharepoint for use by both the SAP Programme Team and employees.

·         Produce a Training strategy for the successful adoption of SAP by all stakeholder groups

·         Carry out a Training Needs Analysis for users and support the UAT activity.

·         Produce the Training Material for the Programme Go-Live, including Quick guides, e-learning, updates to Sharepoint etc.

·         Plan, schedule and be responsible for training delivery and attendance.

·         Produce an overall work stream approach and plan.

·         Provide a weekly progress update to the SAP Programme Manager.

 

ESSENTIAL SKILLS AND EXPERIENCE

·         Extensive industry experience (5yrs+) of leading and managing Stakeholder / Comms management activities in typical ERP systems implementations.

·         Proven experience in Stakeholder management across all levels within organisations.

·         Proven experience of developing and implementing Communications strategies / plans.

·         Proven experience of developing and implementing Training strategies / plans.

·         Proven experience in developing and delivering ERP / systems Training courses.

·         Must have excellent communications skills both verbally and written.

·         Proven experience in developing Help Guides, FAQ’s, e-learning, intranet / SharePoint content in support of systems led change programmes.

·         Must be fully conversant with MS Office products

·         Be able to lead and manage teams.

·         Must have good knowledge of Process mapping and documentation

·         Must have proven experience of working with a systems integrator

·         Must have experience of SAP implementation methodology

·         Change Management certification, preferred.

·         Must be a professionally qualified.

 

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

·         Educated to Degree level and with Professional Qualifications ( Change Management preferred),

 

 

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