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My client is currently looking for an SAP CRM consultant to join a 3 month project in Belgium.

 

The ideal candidate will have immediate availability as well as experience in the following areas:

 

Languages:

  • English is a must
  • Dutch would be ideal

 

Experience

  • Experience in in business analysis in complex environments
  • Experience in SAP CRM  implementation project in the following domains o CRM service request management o CRM Interaction Center (focus IS/U), shared service centers of ITSM
  • Experience in customer engagement through process externalization in an web portal Consultancy Skills
  • Good business acumen, able to understand clients expectations, anticipate needs and proactively propose innovative solutions in SAP
  • Strong analytical/conceptual way of thinking: focus on down to earth, fit for purpose solutions & able to conduct client-facing workshops and translate business requirements in solutions SAP CRM skills
  • Senior/Expert knowledge of SAP CRM (configuration in transactions & UI layer) - CRM service request management - CRM Interaction Center (focus IS/U), shared service centers of ITSM
  • Senior knowledge of SAP CRM Middleware principles Other skills On top of the SAP CRM skills the following knowledge is an asset
  • Knowledge of CRM operational reporting • Knowledge ISU/SAP CS/ PM • Technical knowledge of webportals (Webforms, authentication, navigiation, HTML5, CSS, …)
  • Technical knowledge (SAP CRM technical possibilities, SAP Cloud Portal, UI5/Fiori & oData)
Tags: GBR, Contract Apply now

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