Cookie Policy. Next Ventures Ltd uses cookies to make your website experience better. OK
Apply for this job

These companies trust us

These companies trust us



Aim of this role


 The role of the SME for ITM/Netcool is a project related activity. It will be de-facto a role that will be performed within a technical heterogeneous environment that combines different technologies and platforms, but were we expected to be a specialist in the ITM – Netcool environment.  




General Role Description : 



    • The work will be the implementation of new functionalities or new components within an known architecture for monitoring the production environment with ITM/Netcool/Bluecare, replacing the existing functionalities from BMC (Patrol/BEM)


    • Works closely with the operational teams, the project leader and the technical teams.


    • Location preferred in Luxemburg, if not, to be able to travel and work from Luxemburg for 50% of the working time 



First Role description:




·         Understand the ITM/Netcool/Bluecare architecture and components




·         Create an ITM/Netcool/bluecare solution based on enterprise requirements/environment.



    • Use various interfaces to configure and administer the ITM/Netcool/bluecare environment


    • Perform performance tuning and problem determination for ITM/Netcool/bluecare


    • Understand the needs of the enterprise to provide an ongoing solution to the ITM/Netcool/bluecare environment


    • Customize the ITM/Netcool environment including building of workspaces, situations, policies and historical data collection


    • Skills mentioned above are of a high level (specialist – subject matter expert) , at least 5 years experience is needed in this environment.







Skills & Competencies required



    • Communication, analytical, motivated, result-driven


    • Maximum knowledge of the following :

      • Expert in IBM ITM


      • Expert in IBM Bluecare


      • Knowledge of Patrol/Bem , to be able to detect Patrol agent alerting and convert it to ITM/Bluecare alerting


      • Good knowledge of Netcool


      • Working knowledge of OS, networking, and firewall


      • Good knowledge of the following tools : Windows Powershell, Unix shell scripting, SQL, XML


      • Basic knowledge of security (SSL, data encryption, GS Kit, system user accounts)


      • Basic knowledge of protocols including HTTP, LDAP, and SOAP


      • Experience with IBM Service Management products, Application and Infrastructure performance management tools is an asset


      • Experience with other tools and development languages is an asset : Java, C#, Eclipse, BMC monitoring and event management tools (Patrol, BEM)

For immediate consideration please get in touch directly at :


+44 0203 761 2877 









Tags: GBR, Contract Apply now

Next Ventures provides its clients with the very best Enterprise Technology resources on a global basis. SAP, Oracle, Microsoft, SAS, Cisco, EMC and IBM.

Discover more
Newsletter signup