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How Shanghai’s Xuhui District uses Microsoft Dynamics CRM to serve citizens

Published on 10 October in Next Ventures

Shanghai Xuhui District Civil Affairs Bureau has a new intelligent citizen services platform that has been built on Microsoft Dynamics CRM. The case study published recently by Microsoft offers both a look at Dynamics CRM in action and a unique perspective on Chinese government at the local level, as a municipality works to improve basic government activities for its citizens across a range of functions.

Autumn in Shanghai

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