The buzz: Happiness.
Enterprise software has been delivering increased functionality for years, but too often at the expense of ease-of-use.
Why? Good design is notoriously difficult and thus not addressed or measured by most IT teams.
UX projects are a business investment, where satisfaction must translate into performance to calculate ROI.
Should UX be part of project development from the get-go?
The experts speak.
Jaco Van Eeden, Deloitte: “The world is complex, and so too must be the activities that we perform. But that doesn’t mean that we must live in continual frustration.” (Don Norman)
Michael Romero, Deloitte: “You’ve got to start with the Customer Experience and work backward to the technology.” (Steve Jobs)
Phil Dervan, SAP: “We should judge our industry by the happiness we create.” (Cennydd Bowles)
Mark Schenecker, SAP: “Simple can be harder than complex…But…once you get there, you can move mountains.” (Steve Jobs)
Join us for User Experience in Enterprise Software: ROI of UX.