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Microsoft plans Social Listening integration with Dynamics NAV 2015 Cumulative Update 3

Published on 21 January in Next Ventures

Microsoft Social Listening for Dynamics NAV 2015 CU3 

Microsoft Social Listening (MSL) has largely been associated with sales, marketing, and customer service use cases since its acquisition in 2013. But the Dynamics NAV team has unveiled its own integration plans for MSL, coming in NAV 2015 Cumulative Update 3. The integration will allow Dynamics NAV users to set up and embed monitoring of social sentiment for items, customers, and vendors.

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